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"The Impact of Employee Assistance Program Services on Job Performance," written by Dr. Paul D. Kai Swigart (Dr. Kai)
"The Impact of Employee Assistance Program Services on Job Performance," written by Dr. Paul D. Kai Swigart (Dr. Kai)
 

Recent EAP Cost/Benefit Statistics/Research
2000-Present

• A study shows that when EAP services are provided work loss was avoided in 60% of cases with an average savings of 17 hours per case. 72% of these cases showed improved work productivity with an average gain of 43%. Attridge, M. (2001, August). Personal and Wok Outcomes of Employee Assistance Services. Presented at the American Psychological Association Annual Meeting. San Francisco, CA.

• A study shows that when legal/financial work life- services are provided work loss was avoided in 39% of the cases and work productivity was improved in 36% of the cases. Attridge, M. (2002, June). Employee assistance program outcomes similar for (phone and In-person) and legal/finance consultation clients. Presented at the American Psychological Society Conference, New Orleans, LA.

• Thirty five percent of companies who offer EAP services indicate they've increased such assistance since the 9-11 terrorist attacks. Moreover, 57 percent of employers who've increased their workplace support options since 9-11 say their employees' attitudes have changed for the better and 74 percent of employees who say their company offers workplace support find it valuable or helpful. Cigna, 2002

• An employer-sponsored EAP program can reduce an employer’s disability costs, medical costs, pharmacy costs, and worker’s compensation costs. Watson Wyatt, 2001

• By 2001, Open Minds, a behavioral health industry research and consulting firm estimated enrollment figures of 51 million in stand-alone EAPs and 15.5 million in integrated EA/MBHC programs-a 245 percent increase since 1994 and a 13.3 percent increase since 1999 (Open Minds, 2000). Open Minds. (2000). Yearbook of managed behavioral health market share in the United States, 2000-2001. Gettysburg, PA.

• The Society for Human Resource Management's 2001 Annual Benefits Survey provides testimony of strong EAP market penetration, with 67 percent of 754 human resource professionals responding that their organization offers an EAP, five percent stating their organization plans to offer one in the coming year, and only 24 percent stating they do not offer one. Society of Human Resource Management. (2001). Annual Benefits Survey. Alexandria, VA.

• 57% of the class of 1999 graduating business students in 11 countries said that attaining work/life balance is their top career goal. PricewaterhouseCoopers Survey, 2000.

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